If you still are having problems after going through our FAQ’s, or if you’d rather just talk to a person, please reach out to our support team by calling (313) 425-5765 or emailing us at [email protected] . We’ll get back to you within one business day at the latest.

Installation Questions

General Questions

Connection Questions

Troubleshooting


Installation Questions

How do I install my Rhombus camera?

How do I install my Verkada camera?

Proper Installation Diagram

Bandwidth Inquiry for Multiple Cameras

General Questions

What camera options do you have?

What theft detection options do you have?

What about data security and privacy associated with the cameras?

How long is the footage stored for?

Who can access the video recordings?

Do the cameras record audio?

Connection Questions

No Internet Connectivity (Rhombus)

No Internet Connectivity (Verkada)

Troubleshooting

Rhombus Specific Questions