Ensure the camera housing is fully in place and the sensor is receiving light.

1. Check if there is anything obstructing the sensors as the camera may go and switch into night mode if sensors are not able to receive light.

This link provides more details on aiming the camera to avoid obstructing sensors: https://support.rhombussystems.com/hc/en-us/articles/360033449431-Aiming-a-Rhombus-Camera#h_01FHV9AVY8Z5FG66PNS6TZM8KZ

If the steps above don't resolve the issue, please call our support line at (313) 425-5765 or email us at [email protected] and we’ll get back to you within one business day at the latest.